Player Welfare

gbage Responsible Gaming

Gaming on gbage is meant to be fun. This page explains the tools, limits, and guidance available to every gbage player so that gaming stays enjoyable and never becomes a problem.


Commitment: Player First

Age Restriction: 18+ Only

Tools: Available 24/7 in Account Settings

Quick note: If you feel your gaming is getting out of control right now, contact gbage support at [email protected] immediately. The team can activate a self-exclusion on your account within minutes, any time of day or night.

1 Our Commitment to Responsible Gaming

gbage believes that gaming should always be a form of entertainment — something you do for fun, not something that causes stress, financial pressure, or harm. That belief is at the core of how gbage operates, and it shapes every decision the platform makes about how games are offered, how accounts are managed, and how players are supported.

Responsible gaming is not just a legal requirement for gbage — it is a genuine commitment to the wellbeing of every player on the platform. gbage invests in tools, processes, and training to make sure that players in Bangladesh have access to the support they need, whenever they need it.

This page explains what responsible gaming means on gbage, what tools are available to help you stay in control, and what to do if you or someone you know needs support. Please read it carefully, and do not hesitate to contact the gbage support team if you have any questions.

2 What Is Responsible Gaming

Responsible gaming means playing within your means, keeping gaming in its proper place as a leisure activity, and staying aware of the risks involved. On gbage, responsible gaming means:

  • Only gambling with money you can afford to lose — never with money set aside for rent, food, bills, or other essentials.
  • Setting a budget before you start playing and sticking to it, regardless of whether you are winning or losing.
  • Treating losses as the cost of entertainment, not as something to chase or recover.
  • Taking regular breaks and not letting gaming sessions run on for hours without stopping.
  • Never gambling when you are stressed, upset, or under the influence of alcohol or other substances.
  • Keeping gaming balanced with other activities, relationships, and responsibilities in your life.

Most gbage players enjoy the platform without any issues. But gambling carries inherent risk, and for a small number of people it can become a problem. gbage takes that risk seriously and provides tools to help every player stay on the right side of it.

Remember: the outcome of every game on gbage is determined by a random number generator. No strategy, pattern, or system can guarantee a win. Every session should be approached with the expectation that you may lose the money you deposit.

3 Signs of Problem Gambling

Problem gambling can develop gradually and is not always easy to recognise in yourself. The following signs may indicate that gambling has moved beyond entertainment and is becoming a problem:

  • Spending more money on gambling than you originally planned or can afford.
  • Chasing losses — continuing to play in an attempt to win back money you have already lost.
  • Feeling anxious, irritable, or restless when you are not gambling.
  • Lying to family members or friends about how much time or money you spend on gambling.
  • Borrowing money or selling possessions to fund gambling.
  • Neglecting work, study, family, or social commitments because of gambling.
  • Gambling to escape problems, stress, or negative emotions rather than for entertainment.
  • Repeatedly trying to cut back on gambling but finding it difficult to do so.
  • Feeling that you need to gamble with larger amounts to get the same level of excitement.

If you recognise two or more of these signs in your own behaviour, it is important to take action now. Use the gbage responsible gaming tools described on this page, or contact the gbage support team for immediate assistance.

4 Self-Assessment

Not sure whether your gambling habits are healthy? The questions below can help you reflect honestly on your relationship with gaming. There are no right or wrong answers — this is just a tool to help you think clearly.

Ask Yourself These Questions
Do I sometimes spend more on gbage than I planned when I started the session?
Have I ever deposited money on gbage that was meant for something else, like bills or groceries?
Do I feel the urge to keep playing after a loss to try to win the money back?
Have I hidden my gaming activity or spending from family or friends?
Do I feel restless or irritable when I am not able to play?
Has gaming started to affect my sleep, work, or relationships?
Have I borrowed money or sold something to fund my gaming?
Do I play on gbage to escape stress, loneliness, or other problems?

If you answered yes to any of these questions, it is worth taking a closer look at your gaming habits. Consider using one of the responsible gaming tools available on gbage, or speak to the support team for guidance. Recognising the issue early makes it much easier to address.

5 Available Responsible Gaming Tools

gbage provides a range of tools that you can activate at any time through your account settings or by contacting support. These tools are designed to help you stay in control of your gaming activity on gbage.

Deposit Limits Set daily, weekly, or monthly deposit caps
Session Reminders Get notified when you have been playing for a set time
Cooling-Off Take a short break of 24 hours to 6 weeks
Self-Exclusion Block access to your gbage account for 6 months or more
Loss Limits Cap the amount you can lose in a given period
Account Closure Permanently close your gbage account at any time

All responsible gaming tools on gbage take effect immediately or within 24 hours depending on the type of limit. Increases to limits require a cooling-off period before they take effect, to prevent impulsive decisions during a gaming session.

6 Deposit Limits

Setting a deposit limit is one of the most effective ways to keep your gbage spending under control. You can set a limit on how much you deposit into your gbage account per day, per week, or per month. Once the limit is reached, no further deposits will be accepted until the period resets.

  • Daily limit: Caps the total amount you can deposit into gbage within a 24-hour period.
  • Weekly limit: Caps the total amount you can deposit into gbage within a 7-day period.
  • Monthly limit: Caps the total amount you can deposit into gbage within a 30-day period.

To set or change a deposit limit, log in to your gbage account and go to the Responsible Gaming section of your account settings, or contact the gbage support team directly. Reductions to deposit limits take effect immediately. Increases require a 24-hour waiting period before they become active.

Tip: Set your deposit limit before you start playing, not during a session. It is much easier to make a clear-headed decision about your budget when you are not in the middle of a game.

7 Session Time Reminders

It is easy to lose track of time when you are playing on gbage. Session time reminders help you stay aware of how long you have been playing by sending a notification after a period of time that you choose.

You can set a session reminder for 30 minutes, 1 hour, 2 hours, or any custom duration that suits you. When the reminder triggers, gbage will display a message showing how long you have been playing and giving you the option to continue or stop. The reminder is not a forced stop — it is simply a prompt to check in with yourself and decide consciously whether to keep playing.

Session reminders are available in your gbage account settings and can be updated at any time. gbage recommends setting a reminder for every session, even if you feel confident about your gaming habits.

8 Cooling-Off Periods

A cooling-off period is a short-term break from gbage. During a cooling-off period, you will not be able to log in to your gbage account or place any bets. This tool is useful if you feel you need a brief pause to reassess your gaming habits without committing to a longer self-exclusion.

Cooling-off periods on gbage are available in the following durations:

  • 24 hours
  • 48 hours
  • 7 days
  • 30 days
  • 6 weeks

A cooling-off period takes effect immediately once activated. It cannot be cancelled or shortened once it has started. Any pending bets placed before the cooling-off period was activated will be settled normally. To activate a cooling-off period, contact the gbage support team or use the Responsible Gaming section of your account settings.

9 Self-Exclusion

Self-exclusion is a more serious step than a cooling-off period. When you self-exclude from gbage, your account is blocked for a minimum of six months. During the self-exclusion period, you will not be able to log in, deposit, or place bets on gbage.

Self-exclusion options on gbage include:

  • 6 months
  • 1 year
  • 2 years
  • 5 years
  • Indefinite (permanent until you request a review)

Self-exclusion takes effect immediately. gbage will also close any active sessions and cancel any pending promotional offers on your account. At the end of the self-exclusion period, your account will not be automatically reactivated — you will need to contact gbage support and go through a reactivation process that includes a reflection period.

Self-exclusion is a serious commitment. gbage strongly recommends that players who are struggling with problem gambling choose the longest available self-exclusion period and seek professional support during that time.

To request self-exclusion, contact the gbage support team at [email protected] or use the live chat in your account. The team will process your request immediately, any time of day or night.

10 Account Closure

If you decide that you no longer want to use gbage, you can request permanent account closure at any time. A closed account cannot be reopened. Any remaining balance in your account at the time of closure will be returned to you through your registered payment method, subject to standard verification checks.

To close your gbage account, contact the support team at [email protected] with the subject line "Account Closure Request" and include your registered email address. The team will process your request and confirm closure within 24 hours.

Account closure is different from self-exclusion. If you are closing your account because of concerns about problem gambling, gbage recommends choosing self-exclusion instead, as it provides additional safeguards and a structured pathway back to the platform if you choose to return in the future.

11 Protecting Minors

gbage is strictly an 18+ platform. No person under the age of 18 is permitted to register an account or place bets on gbage. gbage verifies the age of every account holder as part of the KYC process, and any account found to belong to a minor will be suspended immediately.

If you share a device with younger family members, gbage recommends taking the following steps to prevent underage access:

  • Always log out of your gbage account when you are not using it.
  • Do not save your gbage login credentials in a shared browser.
  • Use a device password or screen lock to prevent unauthorised access to your device.
  • Consider using parental control software on shared devices to block access to gaming websites.

If you suspect that a minor has accessed your gbage account, contact [email protected] immediately. gbage will investigate and take appropriate action without delay.

12 Getting Help

If you are concerned about your own gambling or the gambling of someone close to you, reaching out for help is the right move. The gbage support team is available 24/7 and can help you activate any of the responsible gaming tools described on this page, or simply talk through your concerns.

  • Email: [email protected]
  • Live chat: available from within your gbage account after login

gbage also encourages players to speak to a trusted friend, family member, or professional counsellor if they feel their gaming is becoming a problem. You do not have to deal with it alone, and asking for help is a sign of strength, not weakness.

Remember: gbage is here to support you. If something feels wrong about your gaming habits, act on that feeling now. The responsible gaming tools on gbage are free, easy to use, and available at any time. There is no shame in using them — that is exactly what they are there for.

Responsible Gaming at a Glance

Six ways gbage actively supports responsible gaming and player welfare on the platform every single day.

Strict Age Verification

Every gbage account goes through a mandatory age and identity verification process. No one under 18 can access the platform, and gbage monitors accounts continuously for signs of underage use.

Flexible Deposit Limits

Set daily, weekly, or monthly deposit caps on your gbage account at any time. Reductions take effect immediately, giving you instant control over your spending whenever you need it.

Session Time Reminders

gbage lets you set custom session reminders so you always know how long you have been playing. A simple nudge at the right moment can make a real difference to how you manage your gaming time.

Cooling-Off and Exclusion

Whether you need a 24-hour break or a six-month self-exclusion, gbage has the tools to support you. All cooling-off and self-exclusion requests are processed immediately by the support team.

Behaviour Monitoring

gbage monitors account activity for patterns that may indicate problem gambling. If the team identifies a concern, they will reach out proactively to offer support and responsible gaming tools.

24/7 Support Access

The gbage support team is available around the clock. Whether you want to activate a limit, ask a question, or just talk through a concern, help is always one message away at [email protected].

Responsible Gaming FAQ

Quick answers to the questions gbage players ask most often about responsible gaming tools and support.

Log in to your gbage account and go to the Responsible Gaming section in your account settings. From there you can set a daily, weekly, or monthly deposit limit. Alternatively, contact the gbage support team via live chat or email and they will set it for you immediately.

No. Once a self-exclusion is activated on gbage, it cannot be cancelled or shortened before the chosen period ends. This is intentional — the purpose of self-exclusion is to give you a genuine break from gaming. At the end of the period, you will need to contact gbage support to request reactivation, which includes a reflection process.

Any balance remaining in your gbage account at the time of self-exclusion will be held securely. You can request a withdrawal of your balance by contacting [email protected]. The withdrawal will be processed to your registered payment method after standard verification checks.

Reductions to deposit limits on gbage take effect immediately. If you reduce your daily limit from 5,000 BDT to 1,000 BDT, the new limit applies right away. Increases to limits require a 24-hour waiting period before they become active, to prevent impulsive decisions during a gaming session.

If you are concerned about a family member's gambling on gbage, contact the support team at [email protected]. While gbage cannot share account details with third parties due to privacy obligations, the team can advise you on how to approach the situation and what support options are available. Encouraging your family member to speak to the gbage support team directly is often the most effective first step.

Yes. All responsible gaming tools on gbage — deposit limits, session reminders, cooling-off periods, self-exclusion, and account closure — are completely free to use. There is no charge for activating any of these tools, and the support team is available 24/7 at no cost to help you use them.
Play Responsibly

Enjoy gbage the Right Way

gbage is built for entertainment. Set your limits, play within your means, and enjoy Color Prediction, fishing games, virtual sports, and more — knowing that gbage has your back every step of the way.